Terms
&
Conditions
Welcome to RAYON
These Terms & Conditions outline the rules and regulations for the use of RAYON’s website.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use RAYON if you do not agree to all of the terms stated on this page.
Terminology
The following terminology applies to these Terms & Conditions:
“Customer”, “You”, and “Your” refers to the person accessing this website and accepting the Company’s terms.
“Company”, “We”, “Our”, and “Us” refers to RAYON.
“Products” refers to any items offered for sale on this website.
All terms refer to the offer, acceptance, and consideration of payment necessary to undertake our services in accordance with applicable laws.
Cookies
We use cookies to enhance your browsing experience.
By accessing RAYON, you agree to the use of cookies in accordance with our Privacy Policy.
Cookies help us improve website functionality, analyse traffic, and personalise content.
Products
We strive to ensure that all product descriptions, images, and prices are accurate.
However:
– Product colours may vary depending on your screen
– Availability is subject to stock
– We reserve the right to modify or discontinue products at any time
Orders & Payments
All orders are subject to acceptance and availability.
Once you place an order, you will receive a confirmation email.
We reserve the right to cancel any order if:
– Payment is not authorised
– There is a pricing error
– Fraud is suspected
All payments must be made at checkout using secure payment methods.
Shipping & Delivery
Delivery times are estimates and may vary depending on location.
RAYON is not responsible for delays caused by couriers or external factors.
Shipping costs are calculated at checkout.
Returns & Refunds
You have the right to return items within 14 days of receiving your order.
To be eligible:
– Items must be unused and in original packaging
– Proof of purchase is required
Refunds will be processed once the returned items are inspected.
Certain items such as earrings may not be eligible for return due to hygiene reasons.
License
Unless otherwise stated, RAYON owns the intellectual property rights for all content on this website.
You may not:
– Republish material
– Sell or rent content
– Copy or reproduce content without permission
User Responsibilities
You agree not to:
– Use the website for unlawful purposes
– Attempt to hack or disrupt the website
– Provide false information
Limitation of Liability
RAYON shall not be held liable for:
– Indirect or consequential losses
– Loss of data or profits
– Website downtime or interruptions
Nothing in these Terms limits liability where it is unlawful to do so.
Your Privacy
Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
Changes to Terms
We reserve the right to update these Terms at any time.
By continuing to use the website, you agree to the updated Terms.
Contact Us
If you have any questions about these Terms & Conditions, please contact us via the website or customer support email.