Shipping Policy
We aim to process and dispatch all orders within 1–3 business days. Delivery within the United Kingdom typically takes 3–5 working days.
Shipping charges are calculated at checkout based on order size and delivery location. Free shipping may be available on selected orders or promotions.
Once your order is dispatched, you will receive a confirmation email with tracking details (if applicable).
Please ensure that your delivery address is accurate. We are not responsible for delays caused by incorrect address details or courier issues.
Refund Policy
We want you to be satisfied with your purchase. If you are not completely happy, you may request a refund within 14 days of receiving your order.
To be eligible for a refund, items must be unused, in their original condition, and in original packaging.
Once we receive and inspect the returned item, your refund will be processed within 5–7 business days to your original payment method.
Shipping charges are non-refundable unless the item is faulty or incorrect.
Cancellation / Return / Exchange Policy
Orders can be cancelled within 24 hours of placement. After this period, cancellations may not be possible if the order has already been processed or shipped.
Returns are accepted within 14 days of delivery. Customers are responsible for return shipping costs unless the item received is damaged or incorrect.
Exchanges are subject to product availability. If the requested item is not available, a refund will be issued instead.
To initiate a return, cancellation, or exchange request, please contact our support team at